How to File for Compensation for Lost Baggage: Tips and Instructions

Report the Loss

Immediately: As soon as you realize your baggage is lost or delayed, report it to the airline's baggage service office at the airport. Fill out a Property Irregularity Report (PIR) detailing your flight information, baggage description, and contact details. Keep a copy of the PIR for your records.

Retain Documentation:

Keep your baggage claim check (usually a sticker receipt given at check-in) and boarding pass, as these will be required when filing your claim. Save receipts for any essential items purchased due to the delay, such as toiletries or clothing.

Check Baggage Policy and Limits:

Familiarize yourself with the airline's baggage policy, including any limitations on compensation and the timeframe for filing a claim. Note any maximum limits on reimbursement for lost baggage, which may vary by airline and region.

Contact the Airline’s Customer Service:

Contact the airline's customer service department as soon as possible after your flight. Provide them with your PIR number and any relevant details. Request information on the status of your baggage and inquire about the process for filing a compensation claim.

Submit a Written Claim:

Most airlines require a written claim for compensation. Visit the airline's website or contact their customer service to obtain the necessary claim form or instructions. Provide detailed information about the lost items, including descriptions, approximate values, and proof of purchase if available.